Responsible Gaming

Gaming Should Be Fun, Not a Financial Solution

At Encore Electric Inc., we believe that online casino gaming should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It's important to approach gaming with realistic expectations and maintain control over your play.

We encourage all players to gamble responsibly and within their means. Your safety and well-being are our top priority.

Age Verification

Online casino gaming in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province). We take age verification seriously and do not permit underage gambling under any circumstances.

If you are under the legal age to gamble in your jurisdiction, you are prohibited from participating in any gaming activities on our site.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling more to recover money you've lost
• Spending more time and money on gambling than intended
• Hiding your gambling activities or lying about the amount you gamble
• Gambling to escape stress, anxiety, or other negative emotions
• Neglecting family, work, or personal responsibilities due to gambling
• Borrowing money to fund gambling activities
• Feeling anxious or irritable when unable to gamble
• Failed attempts to reduce or stop gambling
• Gambling with money needed for essentials like rent, food, or bills
• Experiencing financial difficulties as a result of gambling

If you recognize any of these signs in yourself or someone you know, it's important to seek help immediately.

Self-Help Tools & Responsible Gaming Features

We provide several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly).
• Loss Limits: Establish a maximum amount you're willing to lose during a gaming session or timeframe.
• Reality Checks: Receive periodic reminders during play to help you stay aware of time spent and money wagered.
• Session Time Limits: Set automatic session timeouts to prevent extended play.
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need a break from gaming.

These tools are available in your account settings. We recommend setting limits that are comfortable for you before you begin playing.

Support Organizations & Resources

If you or someone you care about is struggling with problem gambling, help is available. Here are trusted organizations in Canada and internationally:

Canada

• Responsible Gambling Council — www.responsiblegambling.org — Resources and support for problem gambling in Canada.
• Gambling Therapy — Free online counselling and support from qualified professionals.
• Gamblers Anonymous — Support groups and peer-to-peer assistance across Canada.

International Resources

• GamCare (United Kingdom) — www.gamcare.org.uk — Free confidential support and counselling.
• GamStop (United Kingdom) — www.gamstop.co.uk — National self-exclusion scheme.
• Gambling Help Online (Australia) — www.gamblinghelponline.org.au — Counselling and support services.
• National Council on Problem Gambling (United States) — www.ncpgambling.org — Resources and helpline: 1-800-GAMBLER.

All of these organizations offer confidential, judgment-free support to individuals affected by problem gambling.

If You Need Help, Reach Out Today

Problem gambling is a treatable condition. You are not alone, and seeking help is a sign of strength, not weakness.

If you or someone you know is struggling with gambling:

• Contact the Responsible Gambling Council at www.responsiblegambling.org
• Call a helpline in your province for immediate support
• Use the self-exclusion tool in your account to take a break
• Speak with a trusted friend, family member, or mental health professional

Recovery is possible. Help is available right now.